Refurbished means you're buying a previously used e-bike , but it's been fully inspected and serviced before delivery. All refurbished e-bikes you buy from LikedBikes are in perfect technical condition .

Defective or worn parts are classified according to the following criteria
exchanged:

• Brake pads: wear > 70%
• Brake disc: when the wear limit is reached
• Coats: wear > 50%
• Chain: when stretched beyond the tolerance limit
• Chainring/pinion: in case of deformation or damage
• Handles: wear > 50%
• Pedals: wear > 50%
• Battery/Motor/Display/Control Unit: if damaged

Larger scratches and/or scuffs on the frame will be repaired. Refurbished bikes may show slight signs of wear.

Which of our refurbished e-bikes is right for you depends primarily on what you want to use it for . In the city, a city or trekking bike with a moderate motor is often sufficient. For hilly terrain or sporty tours, a more powerful motor with more torque or a frame with robust suspension is advisable.

By paying attention to the following points when purchasing, you can narrow down your selection considerably and find the right e-bike:

• Frame size and geometry must match your body size and riding posture.
• The motor and battery are crucial for the riding experience and range – the more support and capacity, the longer and more powerfully you can ride.
• Do you need a luggage rack, mudguards, or lights ? Choose a model with features that meet your everyday needs.
• Weight and handling are important in everyday life This is especially important. If you have to carry your e-bike or maneuver it frequently in the city, you should pay attention to this.

We'd be happy to help you find the perfect refurbished e-bike – contact us for a personal consultation!

The right frame size is crucial for your comfort and riding style. To find a suitable refurbished e-bike, your height and inseam are the most important factors.

To calculate your frame size, you first need to measure your inseam. Stand barefoot and as upright as possible with your back against a wall. Then, clamp a thick book between your thighs so that your crotch rests on the spine like a saddle. Ideally, have a second person help you measure your inside leg, using a tape measure to measure your inside leg length from the floor to the top of the spine.

Multiply the result by a factor (0.66 for city and trekking bikes; 0.55 for mountain bikes) to calculate the recommended frame size in cm.

Example calculation:

You have an inseam of 85 cm and want to buy a refurbished e-mountain bike. To determine the right frame size, calculate:

85 cm × 0.55 = 46.75 cm

Therefore the correct frame size is 47 cm.

If you are unsure, we will be happy to help you find the right frame size
find – feel free to contact us !

Most new e-bike batteries are designed for approximately 500–1,000 full charge cycles . This means you can expect a lifespan of around 5–7 years with normal use. Even with a refurbished e-bike from LikedBikes, the lifespan depends on how often you ride, how you care for the battery, and whether you store it properly.

The range of your refurbished e-bike battery can be influenced by several factors:

• Driving style: Frequent starts, high support levels or sporty driving reduce the range.
• Terrain: Slopes or uneven paths require more energy.
• Weather: Cold weather reduces the performance of lithium-ion batteries, while headwinds increase energy consumption.
• Technology: A well-oiled chain and properly inflated tires reduce rolling resistance and improve range.
• Weight: The higher the total weight (rider, e-bike and luggage), the higher the energy consumption.

To keep your battery performing as long as possible:

• Recharge it regularly and avoid emptying it completely.
• Store the battery in a dry place at temperatures between 10 and 20 °C.
• Avoid exposing the battery to extreme heat (e.g. in a car in summer) or frost.
• Always use the original charger to charge the battery.
• Protect the battery from shocks and moisture.

If you're not using your refurbished e-bike for an extended period (e.g., during the winter), charge the battery to approximately 50–80% and store it in a dry place at 10–20°C. Check the charge level every three months and recharge as needed. This will prevent deep discharge, which can permanently damage the battery.

To keep your e-bike running smoothly for a long time, you should take it to a trusted specialist workshop for an inspection once a year or every 2,000 km . You can also extend the lifespan of your refurbished e-bike by following our simple maintenance tips :

1. Cleaning: Wash your e-bike regularly, but avoid spraying the battery directly with water (ideally, remove it first). Use a damp cloth to clean the frame and components.
2. Lubrication: Oil the chain regularly to minimize wear. Use special chain oil suitable for e-bikes.
3. Check your brakes: Check your brake pads and brake fluid regularly to make sure your brakes are working properly.
4. Tires: Check tire pressure regularly and ensure it meets the recommended values ​​to optimize range and ensure rim durability.
5. Battery care: Do not let the battery run completely flat and avoid storing it in extreme temperatures for long periods of time.

Use a sturdy bike lock to keep your e-bike as secure as possible. You can choose between reliable but rigid U-locks and flexible chain locks, or opt for a folding lock.

If possible, park your e-bike in a well-lit, busy area and lock it with the frame and front wheel. As a rule of thumb, you should spend approximately 5–10% of your bike's new price on a suitable lock .

Our refurbished e-bikes originate from the commercial use of our B2B customers , who have used them as company bikes or for rental purposes. Our range also includes returns from private and business leasing through our sister companies Lease a Bike and BusinessBike.

No , because high-quality e-bike batteries can withstand 500–1,000 charging cycles – often equivalent to over 30,000 km with a stable range. At LikedBikes, we carefully test each battery: We diagnose the charging cycles and test the capacity. Additionally, the battery is covered by our one-year LikedBikes warranty. So you can be sure that your refurbished e-bike will run reliably.

To ship our e-bikes quickly and efficiently, we need to remove the pedals and turn the handlebars sideways and downwards. We also need to loosen and lower the brake levers before shipping. For some models, we also need to remove the display.

To help you get your refurbished e-bike ready for your first ride, we'll explain step by step how to assemble it:

1. Remove packaging
   Carefully open the box and remove your e-bike and all accessories.
   
2. Align handlebars
   Loosen the Allen screws on the stem and rotate the handlebars so they point straight ahead. Then adjust the angle until the handlebars are comfortable to grip. Then retighten the Allen screws.
   
3. Adjust brake lever
   Position the brake levers so that you can reach them easily and comfortably from your sitting position. Tighten the Allen screws to secure them.
   
4. Mounting pedals
   Pay attention to the pedal markings: "R" for right and "L" for left (as seen from your direction of travel). Remember that one of the pedals has a left-hand thread. Screw the pedals firmly and securely into place.
   
5. Adjust saddle and handlebar height
   Adjust the saddle and handlebars to the height and position that suits you so that you sit comfortably.
   
6. Install display (if removed)
   If your display was removed for transport, reattach the display and bracket to the handlebar.

Unfortunately , it's not possible to test our refurbished e-bikes before purchasing . However, you can exercise your 14-day right of withdrawal by completing the sample withdrawal form . Please note that a test ride on a refurbished e-bike is limited to a maximum of 20 km . You will be responsible for the shipping costs of €79.00 (gross) for returning the bike.

Our LikedBikes warranty covers malfunctions related to the electric assistance system (battery, motor, display, etc.) and the frame (cracks, breakages). The warranty is valid for one year from the date of delivery of your e-bike.

So that we can help you as best as possible in the event of a warranty claim, send us an email with your order number , a detailed description of the problem, and helpful photos or videos to info@likedbikes.com .

Our one-year LikedBikes warranty primarily covers technical issues with the motor, battery, and frame . This could be the case, for example, if your e-bike's motor stops providing assistance, you can no longer charge the battery, or the display no longer turns on.

Technical problems caused by your own fault or the influence of third parties are not covered by the LikedBikes warranty . These include, for example, damage from falls and accidents that affect the bike's electronic assistance, as well as frame damage caused by exceeding the maximum permissible total weight. Worn gears due to lack of maintenance are also not covered by the warranty.

After you have successfully completed your order, we will begin preparing and picking the goods so that your refurbished e-bike will be ready for shipping within 1–4 business days. The exact delivery time depends on the shipping method you choose and your location:

• Standard shipping Germany: 2–5 working days
• Standard shipping to other EU countries: 3–10 working days
• Express shipping Germany: 1–2 working days
• Express shipping to other EU countries: 2–4 working days

If you pick up your bike yourself, it will be ready for collection within 1-4 business days.

The cost for standard shipping of your LikedBike within Germany is €49.00 . Express shipping within Germany costs €99.00 .

For standard shipping of your LikedBike to other EU countries (Denmark, Poland, Czech Republic, Austria, Italy, France, Luxembourg, Belgium, Netherlands, Sweden), you pay €79.00 . If you would like to use express shipping to other EU countries, the fee is €129.00 .

With us you can pay for your refurbished e-bike via credit card , PayPal or Klarna .

Immediately after receipt of payment, you will receive an order confirmation from us with a link to download the invoice.

You can return your bike by exercising your 14-day right of withdrawal . To do so, you must fill out the sample withdrawal form . You are responsible for the return of the bike.
Shipping costs amount to €79.00 (gross). Unfortunately, an exchange is not possible; only a refund of the purchase price (cancellation) with subsequent reorder.

If you purchased a refurbished e-bike from LikedBikes and it has n't been shipped yet , we can cancel your order . Simply contact us with your order number, and we'll refund you in full.

If we have already shipped your bike , you must exercise your 14-day right of withdrawal by contacting our
Fill out the sample cancellation form . We will organize the return shipment, for which you will be responsible for the costs of €79.00 (gross).

If your package arrives damaged, please note that the box is damaged on the driver's delivery note . This ensures that we can verify the damage. It's best to accept the package with reservations rather than rejecting it. This way, we can help you much more quickly if your LikedBike was damaged during transport.

Please contact us via email at info@likedbikes.com and, if possible, attach photos of the damaged box, any damage to the bike, and the delivery note with your comments.

Our team will contact you as soon as possible to provide you with straightforward assistance.