Revocation
The right of cancellation for end customers (consumers) is governed by the statutory provisions.
Cancellation policy
The end customer (consumer) has the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which the end customer (consumer) or a third party named by them, who is not the carrier, took possession of the last goods.
To exercise the right of withdrawal, the end customer (consumer) must inform LikedBikes of their decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email to info@likedbikes.com).
The end customer (consumer) must use the sample withdrawal form for this purpose.
To meet the withdrawal deadline, it is sufficient for the notification of the exercise of the right of withdrawal to be sent before the expiry of the withdrawal period.
Consequences of withdrawal
If the end customer (consumer) withdraws from this contract, LikedBikes shall reimburse the end customer (consumer) for all payments received from the end customer (consumer) without delay and at the latest within fourteen days of the day on which LikedBikes received notification of the withdrawal of this contract. The same means of payment used for the original transaction will be used for this repayment, unless expressly agreed otherwise. In no case will fees be charged for this repayment. LikedBikes may refuse repayment until LikedBikes has received the contractual items back. The deadline is met if the items are sent before the expiry of the fourteen-day period.
LikedBikes will organise the return shipment of the ordered bikes after the end customer (consumer) has informed LikedBikes of the cancellation of this contract. The end customer (consumer) must pack the bikes immediately and hand them over to the designated carrier on the agreed date. The end customer (consumer) shall bear the costs of returning the contractual items in the gross amount of EUR 79. The end customer (consumer) shall only be liable for any loss in value of the contractual items if this loss in value is attributable to handling by the end customer (consumer) that is not necessary for checking the condition, properties and functionality of the contractual items, or if the return shipment is not returned properly in the original packaging.
Sample cancellation form
You can download the sample cancellation form as a PDF file here.